PERSONALIZATION

If you are someone who values something that is ‘truly yours,’ Parina International is here to bring your vision to life. Our skilled karigars and team of designers will work with you to create your very own custom designs, just the way you envisioned. With your imagination as our inspiration, we will employ the very best techniques to create something unique that stands out and shines bright.

Have an heirloom piece that could use a little love to bring back its brilliance? Or a worn out ring that used to be a favourite? Our expertise in product restoration – re-plating, setting repair and stone replacement will ensure that your favourite pieces regain their lost lustre and original beauty. Our designers will assess, identify and recommend the best course of action to restore your special piece so you can treasure it for years to come.

PRODUCT RESTORATION

PRIVATE CONSULTATION

Want to create an exquisite custom piece or talk us through a special jewel that you want to transform? At Parina International, we understand that emotions can be closely intertwined with a piece of jewellery and we’re here to hear your story. Our Private Consultation Service enables you to sit down with our t eam so w e can understand your spe cific ne eds. Whether you’re looking to add a stunning new piece to your existing collection, create a statement necklace for a wedding trousseau or to talk us through a piece of inheritance that needs some care, we’ll help you explore different options so you can make an informed decision that culminates into a special pie ce o f fine je wellery. To book a private consultation, get in touch with us at +91 9829810044.

Our attention to detail goes beyond production, process and presentation. Your coveted Parina International piece is thoughtfully packaged. It comes with an outer bag, a luxurious walnut-hued pouch or box and also a traveller’s case lined with spe cial c otton-linen padding t o prot ect your je wellery. The perfect way to stow your pieces at home or while you travel, our packaging carefully complements our designs. We take care to ship all your orders only through our trusted shipping partners. All products are insured against loss and will reach your hands safely. At Parina International, we uphold the highest customer care standards and are committed to providing an exceptional le vel o f servic e so you can shop with c onfidence.

PACKAGING & DELIVERY

OUR PROCESS

Production

At Parina International, we value quality. We start by procuring the best raw materials from exper ts in the sector. This is then hand cut by master craftsmen who pay close attention to every detail. Our experienced designers are constantly innovating while looking for the best ways to reflect traditional techniques in a modern context. From creating intricate designs with gold foil to setting gemstones and applying enamelling techniques, our craftsmen use their skills to ensure that every piece is visually stunning and comfortable to wear. Our production processes at Parina International are guided by our intent to reflect the timeless essence of Indian jewellery.

Hand Crafted

Unique handcrafted pieces
created by combining different elements painstakingly with expert craftsmanship.

Quality Assurance

Our products are sourced using the highest quality materials produced with the best jewelry making techniques

F.A.Q.

PRODUCT

1. How do I know your product is authentic?
At Parina International, we take great pride in sourcing the highest quality gemstones. If you shop from our official store or website, we guarantee that every product we sell is authentic and of the highest quality. We also provide a certificate of authenticity for every piece.

2. Are your products ethically sourced and made?
Yes! We ensure that all our materials are sourced responsibly. We are committed to ethical practices and make sure our jewellery is truly worthy of being in your collection. We take great pride in the skills of our team of karigars and work hard to create a supportive and positive work environment where they feel truly valued.

3. Are the colours exactly like they’re displayed on the website?
We take special care to ensure all our product pictures are taken to show every minute detail and true colours. However, please note that the colours you see on your screen may vary depending on the light and settings slightly different. Additionally, some gemstones have natural variations in colour, which truly make your Parina piece one-of-a-kind. If you have any concerns about the colour of a specific product, don’t hesitate to reach our customer service team on +91 6377510068.

4. Will I get the exact same piece as displayed in the image when I order?
While we provide accurate representations of our jewellery pieces online, it is important to note that we do not mass-produce our jewellery. We use distinctive gemstones to maintain the exclusivity of each piece and most of our jewellery is made-to-order, depending on the customer’s taste and budget. Having said that, we aim to make the same piece as seen online, which may vary slightly in colour and appearance due to the natural variations in gemstones. Polki being an uncut diamond form, the shapes vary from piece to piece.

5. I love Parina jewellery, but I’m looking for something specific. Can I get something custom-made?
Of course you can! Whether you have a pre-decided design in mind, or want to edit something from our existing collection, we can help. Get in touch with us on +91 6377510068 to book a private consultation with our team so we can create a stunning piece of jewellery that meets your exact specifications.

6. Can you restore a piece of jewellery that has been damaged or worn over time?
Yes! Our expert craftsmen have years of experience working with a wide variety of materials and styles using the highest quality tools and techniques to ensure that your jewellery is restored beautifully. We can also work with you to create a customized restoration plan for your piece that meets your needs and budget.

7. How do I choose the right product size if I’m shopping online?
We provide the dimensions and a sizing image for every Parina piece. If you have any questions or concerns about choosing the right size for your jewellery, please don’t hesitate to contact us.

1. Do you ship internationally?
Yes! We offer international shipping to most countries around the world. Shipping time and fees may vary depending on your location.

2. How much do you charge for shipping?
For customers in India, we offer free standard shipping on all domestic orders. For International orders, shipping and other country charges are to be beared by the consumer. Shipping charges are calculated based on the weight of the package, destination and shipping method. If you have any questions or concerns about shipping charges, call us on +91 6377510068.

3. Can I change my shipping address once I’ve placed the order?
If you need to change your shipping address after placing your order, please contact us on +91 6377510068 as soon as possible. Our team will confirm whether or not your order has been dispatched. If it hasn’t been dispatched, we will be able to accommodate your request. However, please note that once your order has been shipped, we will not be able to make any changes to the shipping address.

4. Is my package insured?
Yes, if you are ordering from us within India, we provide domestic insurance free of cost. For international orders, there is a fee to get your delivery insured, which will depend on the package and courier service. We understand that your purchase is valuable and important, which is why we take every precaution to ensure that your package is safe and secure while in transit.

5. What packaging will my order be shipped in?
We take great care in packaging our jewellery to ensure that it arrives safely and securely. Your order will be bubble wrapped, sealed and shipped in discreet outer packaging. The inside will have a travel-safe luxurious pouch or box, lined with special cotton-linen padding to protect your jewellery.

1. How long do I have to wait for my order to arrive?
Once your order is dispatched, it should reach you within 5-7 working days if you’re in India. The shipping time for International orders will depend on location and shipping method. Made-to-order pieces will take additional time to produce before being shipped, but should reach you within 15-20 days after you place your order.

2. Do you accept COD (cash on delivery)?
We do not offer cash on delivery as a payment option. However, for certain select locations in India, we might make an exception. To find out if your location is eligible for cash on delivery, please contact our customer service team on +91 6377510068. If COD is not available for your location, we offer a range of other secure payment options including debit/credit card, UPI and bank transfer.

3. Do I need to sign for my delivery and be there to receive my package?
To ensure timely and secure delivery of your package, we recommend receiving, signing, checking and making an opening video of the parcel yourself to avoid any confusion. We strongly recommend an unboxing video to ensure everything is in order and you are completely satisfied with your purchase.

1. What is your return policy?
Custom-made orders are not eligible for return. However, if you receive a Parina piece and notice any defects or issues, contact us immediately and provide an opening video of the package to demonstrate the issue. We will review the video and work with you to determine the best course of action, which may include a repair, replacement or refund.

2. I ordered a piece of jewellery in the wrong size. How can I get the right size?
If you have ordered a jewellery piece in the wrong size, please contact us as soon as possible to request a size reset. If your order has already been dispatched, you will need to ship it back to us and we can adjust it to your size at a minimal fee.

3. The product I’ve received is damaged. How can I return it?
If you receive a Parina piece and notice any damage, contact us immediately and provide an opening video of the package to demonstrate the issue. We will review the video and work with you to determine the best course of action, which may include a repair, replacement or refund.

4. Can I exchange a product I bought online for something else?
Exchange is not possible for custom-made orders.If you receive a Parina piece and notice any damage, contact us immediately and provide an opening video of the package to demonstrate the issue. We will review the video and work with you to determine the best course of action, which may include a repair, replacement or refund. Call on +91 6377510068 for more clarifications.

1. How do I care for my jewellery?
When you take proper care of your Parina piece, you can enjoy it for a lifetime. Gemstones are fragile in nature and your jewellery should not be exposed to household chemicals like bleach and ammonia. Put on your jewellery after you dress and do your makeup to avoid contact with lotions, sprays and perfumes.

When not in use, store your jewellery in our protective pouch or box to avoid tarnishing. All these tips are provided on an information card that is packed along with our pieces.

2. My Parina piece has become dull. Can it be refurbished?
Absolutely! We provide lifetime free cleaning and minor servicing of Parina pieces. For adjustments, additions or major repairs, our team will work with you to understand and recommend the best way forward.

1. How do I get in touch with you?
You can book an appointment with use here. You can also get in touch with us on Whatsapp on +91 9829810044 or book an in-person visit at our Jaipur store.

2. Do you have a physical store? Where are you located?
Yes, we do! We are located at Mahaveer Bhawan, Chaura Rasta Rd, Near Shop No.152, Jaipur, Rajasthan.